Delivery

Freight charges - Domestic

Depending on your location, order value and order weight you will be offered one or more of the following shipping services to choose from during the checkout process. Please ensure you understand the different features of each service. (All services will require a signature on delivery.)

Shipping Services - Domestic

Standard - eParcel service with signature required and delivery within 1-6 business days.
Express- Reliable express service with online tracking and delivery in 1-3 business days (Guaranteed overnight delivery within the express post network)

Service times vary by destination. If in doubt, or your item is required urgently, please contact us.

If no one is available to sign for your package when a delivery attempt is made a card will be left for you and the items will be returned to your local post office for collection. If this is a problem we suggest you enter an alternative delivery address such as a work address during the checkout process where there will be someone available to sign for the package.

Freight charges - Export

Goods can be sent by various methods including Registered Airmail, Pack and Track Airmail and Express Courier International (ECI) Prices will vary depending on the parcel weight, destination, service required and insured value. (All services will require a signature on delivery)

Shipping Services - Export

Registered Airmail - Standard postal service with online tracking from point of arrival in country of destination and delivery in 5-10 working days to most locations
Pack and Track Airmail - Standard postal service with online tracking and delivery in 5-10 working days to most locations. (Only available to select locations)
Express Courier International (EMS) - Reliable express delivery with online tracking and delivery in 2-4 working days to most locations.

Backorder Order Items

Items that we do not normally carry in stock are considered "Backorder Items".

In general Back ordered items will include, but are not limited to, any items that are manufactured specifically to your requirements, any items which are ordered by us from overseas on your behalf and any non-stock items. Please be aware that if an item is listed on our website it does not necessarily mean it is a stocked item and it may still have to be ordered in from the manufacturer on your behalf.

All Back ordered Items require payment in full in advance and any shipping dates provided are estimates.

All Backorder Items are non-returnable and cannot be cancelled

Cancellations

We will only accept cancellation of your order if

The items on it are ones which we would normally hold in stock
The items on it are NOT Backorder Only items which we have had to order in on your behalf
Your order has not been shipped

Once your order has been shipped no cancellations will be accepted, you may however be eligible to return the items to us under our Returns Policy.

Shipping Address

Please ensure you have the correct postage address stated as it cannot be changed after the payment has been received.

Returns Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern JBS Motorcycles Pty Ltd t/a Jap Bike Spares’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘JBS Motorcycles Pty Ltd t/a Jap Bike Spares’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 29 609 504 289. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Delivery

Freight charges - Domestic

Shipping Services - Domestic

Freight charges - Export

Shipping Services - Export

Backorder Order Items

Cancellations

Shipping Address

Returns Policy

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Terms & Conditions

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